Join THE AOKLINIK TEAM

At AOKLINIK, we’re more than a medical and aesthetic clinic – we’re a family dedicated to transforming lives through cutting-edge care, innovation, and compassion. If you’re passionate about making a difference, growing professionally, and working in a dynamic and supportive environment, we’d love to hear from you.

Whether you’re a medical professional, aesthetic expert, or dedicated support staff, AOKLINIK offers a space where your talents are valued, and your career can flourish.

Be Part of the Change
Join us in delivering exceptional care and empowering confidence in our patients. Explore opportunities to grow with AOKLINIK and become part of a team that thrives on excellence, integrity, and innovation.

At AOKLINIK, we believe in the art of healing, the science of transformation, and the power of care to unlock the best version of every individual.

AOKLINIK Recruitment Fact Sheet

1. Receptionist

Position Summary
As the first point of contact at AOKLINIK, the Receptionist plays a vital role in creating a welcoming and professional environment for all patients and visitors. The role involves handling administrative tasks, scheduling appointments, and managing front-desk operations efficiently.

Key Responsibilities

Greet and assist patients with a friendly and professional demeanor.
Manage appointment bookings and handle inquiries via phone, email, and walk-ins.
Ensure patient registration and documentation are complete and accurate.
Support administrative duties, including maintaining cleanliness and order at the reception area.

Minimum Qualifications

SPM certificate or equivalent.
Proficient in spoken and written English, Malay, and Chinese (preferred but not mandatory).
Strong interpersonal and communication skills.
Basic computer literacy (Microsoft Office, email, and appointment systems).

Preferred Qualifications

Prior experience in customer service or receptionist roles.
Familiarity with clinic management software.

2. Customer Services Specialist

Position Summary
The Customer Services Specialist ensures a seamless patient journey, addressing inquiries, managing feedback, and providing excellent service to maintain high patient satisfaction.

Key Responsibilities

Handle inquiries about treatments, pricing, and appointment availability professionally.
Resolve patient concerns and escalate issues to appropriate departments.
Follow up on patient feedback to improve service quality.
Support marketing efforts by providing information about promotions and campaigns.

Minimum Qualifications

Diploma or equivalent in any discipline.
Excellent communication skills in English and Malay; Chinese is an added advantage.
Strong organizational skills and attention to detail.

Preferred Qualifications

Customer service experience in healthcare or aesthetics.
Knowledge of medical or aesthetic services.

3. Medical Officer with LCP

Position Summary
The Medical Officer with LCP (Letter of Credentialing and Privileging) certification will perform medical aesthetic procedures, provide consultations, and oversee patient care with professionalism and adherence to safety standards.

Key Responsibilities

Conduct consultations and design personalized treatment plans.
Perform medical aesthetic procedures, including injectables, lasers, and other non-invasive treatments.
Ensure compliance with Malaysian Ministry of Health guidelines.
Maintain detailed patient records and uphold high clinical standards.

Minimum Qualifications

MBBS or equivalent medical degree recognized in Malaysia.
Possession of an LCP in Aesthetic Medicine
Fully registered with the Malaysian Medical Council (MMC).

Preferred Qualifications

2+ years of experience in medical aesthetics.
Familiarity with advanced aesthetic technologies and techniques.

4. Registered Nurses

Position Summary
Registered Nurses at AOKLINIK provide comprehensive nursing care, assist in aesthetic and medical procedures, and ensure patient safety and comfort during treatments.

Key Responsibilities

Assist doctors in medical and aesthetic procedures.
Monitor and care for patients during and after treatments.
Maintain cleanliness and sterility of treatment rooms and equipment.
Educate patients about aftercare and follow-up instructions.

Minimum Qualifications

Diploma/Degree in Nursing from a recognized institution.
Current Annual Practicing Certificate (APC).
Proficient in English and Malay; Chinese is an added advantage.

Preferred Qualifications

Experience in medical aesthetics or dermatology.
Certification in IV therapy or wound care is advantageous.

5. Marketing/Communication/ PR Executive

Position Summary
The Marketing/Communication Executive will develop and implement marketing strategies, manage online platforms, and create engaging content to promote AOKLINIK’s services and brand presence.

Key Responsibilities

Plan and execute marketing campaigns across digital and traditional channels.
Create content for social media, website, and promotional materials.
Analyze market trends and patient insights to improve strategies.
Manage relationships with vendors, partners, and influencers.

Minimum Qualifications

Diploma/Degree in Marketing, Communications, or a related field.
Proficient in content creation tools and social media management.
Strong written and verbal communication skills in English and Malay.

Preferred Qualifications

Experience in healthcare or aesthetic marketing.
Knowledge of SEO, SEM, and analytics tools.

Application Guidelines

Submit your updated resume and a cover letter outlining your suitability for the role.
Include copies of certifications, professional qualifications, and a recent photo.
Send your application to aoklinik@gmail.com with the subject line: “[Position Title] Application – [Your Name].”